Terms and Conditions

Welcome to eMithila Agro Foods

These Terms and Conditions govern your use of our website https://www.emithilaagrofood.com and the purchase of our products (makhana and other related goods). By accessing or using our website and purchasing from us, you agree to comply with and be bound by the following terms. If you do not agree to these Terms, please refrain from using our website.

1. General Terms

1. This website is operated by eMithila Agro Foods Private Limited. Throughout the site, the terms “we,” “us,” and “our” refer to eMithila Agro Foods Private Limited.
2. By accessing our site and/or purchasing from us, you engage in our “Service” and agree to these Terms and Conditions.
3. We reserve the right to refuse service to anyone for any reason at any time.

2. Use of the Website

1. You agree not to use this website for any unlawful or unauthorized purpose.
2. You are responsible for maintaining the confidentiality of your account information and restricting access to your account.

3. Products and Pricing

1. All makhana products displayed on the website are subject to availability. We strive to keep the information accurate, but there may be rare instances of errors in stock status or product descriptions.
2. Prices are subject to change without notice. The price applicable to your order will be the price displayed at checkout.
3. We reserve the right to modify or discontinue any product at any time without notice.

4. Orders and Payments

1. Order Placement:

• By placing an order, you agree to purchase the selected products and provide accurate shipping and billing details.
• Orders are confirmed only upon successful payment.

1. Payment Methods:

• Payments are processed securely through Razorpay or other authorized payment gateways.
• We do not store your payment details on our servers.

1. Order Cancellations:

• Orders can be canceled before they are dispatched. Contact us at emithilaagrofoods@gmail.com or +91 9113144675 to request a cancellation.

1. Refunds:

• Refunds are processed as per our Return and Refund Policy (see in the refund policy page ).

5. Shipping and Delivery

1. We deliver across India. Shipping charges, if applicable, will be displayed during checkout.
2. Delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Once the product is shipped, the tracking details will be shared with you via email or SMS.
4. We are not responsible for delays caused by logistics partners or incorrect delivery information provided by the customer.

7. User Comments, Feedback, and Submissions

1. By submitting feedback, suggestions, or comments, you agree that we may use, edit, or publish such content without restriction or compensation to you.
2. Submitted content must not violate any third-party rights or contain offensive material.

8. Intellectual Property

1. All content on this website, including product descriptions, images, and branding, is the property of eMithila Agro Foods Private Limited.
2. Unauthorized use, reproduction, or distribution of our content is prohibited.

9. Liability Disclaimer

1. We do not guarantee that your use of our services will be uninterrupted, error-free, or secure.
2. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products, except as required by law.

10. Prohibited Uses

You agree not to use this website:

1. For any unlawful purpose.
2. To harass, abuse, or harm any individual.
3. To transmit any viruses or malicious code.
4. To scrape, mine, or extract data from the website without authorization.

11. Changes to Terms and Conditions

1. We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
2. Your continued use of the website after changes are made constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the courts of Supaul, Bihar.