Privacy policy
Privacy Policy
Introduction
Welcome to eMithila Agro Foods! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while visiting our website https://www.emithilaagrofood.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information from you:
1. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (securely processed via Razorpay or other payment gateways)
2. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Pages viewed and interactions on the site
How We Use Your Information
The information we collect is used for the following purposes:
- Order Fulfillment: To process your orders and deliver products.
- Customer Support: To provide assistance with queries, orders, or complaints.
- Marketing: To send promotional emails, offers, and updates (if you have opted in).
- Website Improvement: To analyze and enhance user experience on our website.
- Legal Obligations: To comply with applicable laws and regulations.
Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties for the following purposes:
- Payment Processing: Razorpay or other payment gateways handle your payment details securely.
- Shipping Providers: To deliver your orders.
- Legal Compliance: If required by law, to comply with regulations or enforce our legal rights.
Data Security
We prioritize the security of your information and use industry-standard measures to protect it. These include:
- SSL Encryption: All data transmitted between your browser and our website is encrypted.
- Secure Payment Gateways: Payments are processed securely through Razorpay, and no payment details are stored on our servers.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access & Update: Contact us to access or update your information.
- Opt-Out: You can opt-out of marketing communications by clicking the "unsubscribe" link in emails.
- Data Deletion: Request the deletion of your personal information by emailing us at emithilaagrofoods@gmail.com
Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, but this may affect certain features of the website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised.
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
- Email: emithilaagrofoods@gmail.com
- Phone: +919113144675
. Address: EMITHILA AGRO FOODS PRIVATE LIMITED, C/O RAJESH KR. JAISWAL, PIPRAHI, RAGHOPUR, Jia Ram Raghopur, 0, 0, NH 131 , supaul, Bihar, 852111
Last Updated: 12/1/2025